This privacy statement was last updated on 20 #!trpst#trp-gettext data-trpgettextoriginal=5740#!trpen#Luglio#!trpst#/trp-gettext#!trpen# 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://organicspharm.com/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.6 Deliveries
1.6 Deliveries
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 120
2. Sharing with other parties
We only share this data with processors and with other third parties for which consent must be obtained.
Processors
Name: Corriere GLS
Country: Italia
Purpose: Spedizioni e Consegne
Name: Corriere TNT
Country: Italia
Purpose: Spedizioni e Consegne
Name: Corriere SDA
Country: Italia
Purpose: Spedizioni e Consegne
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- Login Security
- DKIM, SPF, DMARC and other specific DNS settings
- (START)TLS / SSL / DANE Encryption
- HTTP Strict Transport Security and related Security Headers and Browser Policies
- Website Hardening/Security Features
- Vulnerability Detection
- Security measures of hardware that contain, or process personal data.
- ISO27001/27002 Certification
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
SMĂ€ srl
via Bianche 3, 36010, Carrè (VI)
Italy
Website: https://organicspharm.com/en
Email: info@ex.comorganicspharm.com
Phone number: +39 0445 1740014
Reports and complaints (B Corp)
As part of its commitment as a B Corp, SMÀ S.r.l. provides a form for submitting reports, observations and complaints concerning social, environmental or commercial matters, diversity, equity and inclusion, or relations with the company. The form can be reached from the “Reports and complaints” link in the website footer and is hosted at segnalazioni.smagroup.it.
- Data controller: SMÀ S.r.l., Via Bianche 3, 36010 Carrè (VI), Italy, VAT no. IT03547050249, email segnalazioni@smagroup.it.
- Data processed: the reason for and description of the report and, if you provide them, your full name, email address and phone number; in addition, the date and time of sending, the website you came from, the browser type and a code derived irreversibly from your IP address, used only to limit repeated submissions. Your name is optional: you can submit a report without identifying yourself, but without at least one contact detail we will not be able to reply. Please do not include unnecessary data in the description, in particular health data or other special categories of data.
- Purpose: to receive and review reports, reply to them and keep a record of them as required by the B Corp certification.
- Legal basis: the controller’s legitimate interest in handling reports and documenting its social and environmental commitment (Art. 6(1)(f) GDPR); for complaints relating to a purchase, also the performance of the contract (Art. 6(1)(b) GDPR).
- Recipients: SMĂ€ staff in charge of handling reports; GCP Corporate, which receives reports in copy and supports SMĂ€ in handling them; the providers hosting the form and the email service; Google Ireland Limited, which provides Google Sheets, where the register of reports is kept (any transfer of data to the United States takes place under the EU-US Data Privacy Framework). The data is not disclosed to the public.
- Retention: 5 years from the date of submission; after this period reports are deleted automatically.
- Cookies: the form does not use cookies.
- Your rights: you can request access to, rectification or erasure of your data, restriction of processing, or object to processing (Arts. 15-21 GDPR) by writing to segnalazioni@smagroup.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the supervisory authority of your country.
